Swift Hitch as a Side-View Camera

"We have a 39 foot class A motor home with the typical camera mounted in the back of the motor home near the roof line (2004 39’ Fleetwood Providence.)  We have been concerned for a long time with the blind spot on the passenger side of our motor home.  We have been thinking of numerous means to be able to see better in the lane or roadway on the passenger side and tried using a wireless web camera.  The wireless web camera (D Link brand) worked very well except it knocked off our Verizon wireless mifi signal.  We spoke with Verizon and they indicated the wireless web camera indeed would interfere with their signal.  Since we live in our motor home and our Verizon MiFi is our only means to attain internet service we cannot use a wireless camera that interferes with our Verizon signal.  I notice your camera appears to use a 2.5Ghz frequency.  Have you had any experience with using it at the same time as a cell phone or MiFi device is being used.  Our plan is to perhaps mount this camera on our passenger side rear view mirror somehow with it directed straight back in order to see traffic in adjacent lane.  Do you have any thoughts on how such a mount and view visibility would work?" - Paul

Paul, we have had a number of customers use the Swift hitch as a blind spot camera and been very pleased with it. Since you would be using it while driving I would advice against using the magnetic base or suction cup to secure it in place. Instead, the Swift Hitch features two holes in its base which can be used to secure it in place with bolts. Although the unit is weather-proof, you may want to make the installation detachable and bring it inside when you are not using it - that way no "prying fingers" can get hold of it. Another idea is to mount the unit inside the coach using the suction cup with the camera tilted towards the window / outside. The camera has a 4-6 hour battery life so depending upon how long you drive for, you may need to think about running 12v to it (we sell additional 12v cables).

Regarding the frequency range, that's interesting about the WiFi webcam. I have used the Swift Hitch many times without any interference with my Verizon MiFi card. 

Docuscan User Tips

Here's a couple tips in using the Ion Docuscan:

• The menu button will not function unless there is an image on the SD card. Try scanning an image by pressing the scan button and inserting paper or a photo, and then press the menu button.
• The images will be given a sequential file name. If you remove every image from the SD card, the Docuscan will start again from zero. If you'd like to ensure that you don't have duplicate file names we suggest leaving the last image (the one with the highest number) on the SD card. The Docuscan will then resume naming from that number. 
• When scanning small receipts or paper that bent or curved, make sure that the paper continues to keep the little scan button on the right hand side of the scanning slot depressed. I find that pressing the paper lightly with my finger or a piece of card will keep the scan running.
• If you don't have 110v while traveling, check out our 12v to USB adaptor. That way, you can run the Docuscan from USB power without needing to connect it to your computer.

Docuscan Doesn't Support Snow Leopord

TechnoRV has identified an issue with connecting the Docuscan to Mac's running Snow Leopard (10.6) and above. Until this is rectified, we are not supporting the direct connect feature on this operating system version. You however, still take the SD card out of the scanner and place it directly in your Mac and transfer the images manually.

How to Adjust your Minimum Pressure Threshold

Currently TireTraker's minimum pressure alarm threshold is set at -15% of the baseline pressure. Some of you have requested being able to adjust that threshold ("I'd like to be able to enter the low pressure signaling thresholds instead of having them hard-wired as a percent of the target pressure"). At the moment, there isn't an option in the system to change that, BUT you can trick TireTraker into using a different threshold by adjusting your baseline.

For example, say your baseline pressure is 100 lbs, then the minimum alarm threshold would be 85 lbs (-15% of 100). If you wanted the threshold to be set at 90 lbs, then change the baseline to 106 lbs. 85% of that would be 90 lbs. Make sense?

It would of course slightly increase your over-pressure alarm, but by my reckoning, that less important than the under-pressure alarm.

Converting .jpg to .pdf

The Ion Docuscan has been a runaway success so far, both at Escapade and on our website. However, a number of you have asked how to convert the .jpg files (it's native format) to .pdf (much better for saving and sharing documents). On of my favorites is called CutePDF. It's like a print queue, but instead of printing, it save your document to a file in PDF format (it asks you for a name and location). Best of all, it's free!

Of course, if your on a Mac you don't need anything, just open the document in Preview and then 'Save as pdf'.


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Clickfree C6 vs C5

"I have watched your video on clickfree. We are very interested but, there are quite a few models on the market and the latest one "clickfree C6" which has lots of features we like, did not have very good reviews. Which model do you recommend. I mostly need it for all my pictures which, have never been backed up since 2007" - Carol

Although we haven't field tested the C6, it does have a couple of short comings which cause me to actually prefer the C5 for our customers. Firstly, I'm not a big fan of creating a complete disk image. If you inadvertently have a virus infection when you create the image, your whole backup will be infected which is not great news, especially if you've paid Best Buy $200 to re-build your system. Secondly, it doesn't support Mac's. We're finding more a more people are moving to Mac's, so having a backup system that supports both operating systems is a big plus, especially if you want to be able to move your files from a PC to a Mac.

We do have a special on the Clickfree C5 at the moment, if you're interested, just follow the link.

Accessing the Eyelog video

"Phil - I bought the Eyelog from you. Everything works good but 2 things: All the viedeos come out black. There is never anything to see. The pictures are fine. Second, i am not able to "gon" or "goff" by SMS" - Harald.

1) Videos
I'm assuming that you mean when you receive the videos on your phone. Have you tried looking at the videos on your email. My guess is that they will be working. I have the same problem. I believe that the issue is to do with the phone's inability to read the video format. I'm on an iPhone and can't see the videos, but I can on email. You could research to see if there is a player which accepts the Eyelog format.

2) Remote Access
Not sure what's going on here. When you try to "gon", the Eyelog will send you back a challenge email which you need to to copy and then send back again. It's a security feature to make sure that only the 'authorized' phone number (i.e. the one stored in the Eyelog) can turn it on or off. If you are doing that and it's still not working, let me know.